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More Information on Google Speech API

Call centers and contact centers are using Google's Speech API to transcribe call text and leverage that data in powerful ways.

logo_lockup_cloud_platform_icon_vertical300px.pngSpeech API can be leveraged to:

  • Transcribe speech on calls in over 80 spoken languages
  • Gauge customer sentiment
  • Instantly flag & escalate high-risk calls
  • Provide key word heat maps for repeat problem areas
  • Recognize words and flag calls associated with collection risk
  • Provide speech transcription for call center solution providers to leverage their own blueprint in their call center solution

Contact us for more information on Google Speech API. 

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SADA Systems, an award-winning Google Cloud Premier Partner, provides business and technology consultancy and related services that transform organizations through innovative cloud-based solutions. 

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